CreditorWatch Collect
AutoPay: Automate payments

Reduce chasing.
Take control of receivables.

Late payments don’t just slow cash flow, they create risk, uncertainty and unnecessary work for finance teams.

AutoPay, a new feature within CreditorWatch Collect, helps accounts receivable teams get paid faster by automating recurring direct debit payments for overdue invoices without damaging customer relationships.

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What is AutoPay?

AutoPay enables customers to securely authorise recurring direct debit arrangements, allowing payments to be collected automatically once an invoice becomes overdue.

Instead of repeated follow‑ups and manual intervention, payments happen in the background, giving AR teams more control, less friction and better outcomes.

AutoPay builds on Collect’s existing pay now functionality, which already supports secure payment links via email and SMS. Together, they simplify how businesses get paid and reduce the effort required to manage receivables.

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Why finance teams are moving to automated collections

For growing and complex organisations, manual collections don’t scale. AutoPay helps finance teams:

  • Reduce manual chasing by automating overdue invoice payments
  • Improve payment reliability without escalating tone or damaging relationships
  • Streamline receivables workflows across email, SMS and embedded payments
  • Free up time for higher‑value work like risk management and prioritisation
  • Create more predictable cash flow in an uncertain environment.

This is not about being more aggressive, it’s about making it easier for customers to pay, and easier for AR teams to stay in control.

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More than payments: a smarter accounts receivable platform

AutoPay is part of Collect, CreditorWatch’s accounts receivable automation and intelligence platform built for modern accounts receivable teams. Collect combines:
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Workflow automation

Standardise and scale receivables activity
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Embedded payments

Remove friction from getting paid
Reporting

Risk and payment behaviour insights

Help teams prioritise the right accounts
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Relationship‑safe communications

Protect long‑term customer value

Take the next step

If you’re looking to reduce manual chasing, improve payment outcomes and gain better control over receivables, Collect with AutoPay can help.
Try AutoPay Now

Frequently Asked Questions

Can’t find the answer you’re looking for? Reach out to our customer support team.
How does AutoPay actually work?

AutoPay allows your customers to authorise recurring direct debit payments for overdue invoices. Once set up, payments are collected automatically, without you needing to chase or send repeated reminders.

It works alongside Collect’s existing email and SMS payment links, so you can offer both instant payment and automated follow-up in one workflow.

How does AutoPay actually work? was last modified: June 17th, 2026 by Erick Tomaliwan
How quickly can we get started with AutoPay?

You can get started with Collect quickly, with onboarding designed to fit around your existing processes.

Book a demo to see how AutoPay can enhance your accounts receivable workflows.

How quickly can we get started with AutoPay? was last modified: June 17th, 2026 by Erick Tomaliwan
Will this damage our customer relationships?

Not at all. It’s designed to do the opposite.

AutoPay makes it easier and more convenient for customers to pay, without escalating tone or pressure. Payments happen automatically once authorised, so you avoid repeated follow-ups that can strain relationships.

It helps you stay consistent, professional and relationship-safe, even as your ledger grows.

Will this damage our customer relationships? was last modified: June 17th, 2026 by Erick Tomaliwan
How is AutoPay different to a typical collections tool?

Collect is not a collections tool – it’s an accounts receivable automation and intelligence platform. That means:

  • You’re not just chasing payments
  • You’re prioritising the right accounts, based on risk and behaviour
  • You’re automating low-value work so your team can focus on decisions that matter

AutoPay is one part of that system – helping remove friction from getting paid once action is needed.

How is AutoPay different to a typical collections tool? was last modified: June 17th, 2026 by Erick Tomaliwan
Will AutoPay work with our existing systems and processes?

Yes. Collect is designed to fit into your existing workflows, not replace them. It integrates payments, communications and receivables activity into a single platform, so you don’t need to manage multiple tools or disconnected processes.

The goal is to standardise and simplify, not disrupt how your team already works.

Will AutoPay work with our existing systems and processes? was last modified: June 17th, 2026 by Erick Tomaliwan
What kind of businesses is AutoPay best suited to?

AutoPay is built for mid-market and enterprise organisations managing large or complex ledgers. It’s particularly valuable if:

  • You’re dealing with high invoice volumes
  • Manual follow-ups are taking too much time
  • Payment risk is hard to see early
  • You need more predictable cash flow without adding headcount.
What kind of businesses is AutoPay best suited to? was last modified: June 17th, 2026 by Erick Tomaliwan
AutoPay was last modified: July 1st, 2026 by Erick Tomaliwan