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Call Console NEW

Make better calls

Call Console is the ultimate receivables management tool. Get through your call queue faster, with better results.
Request a demoTry for free
Save time, on every call
Everything about Call Console is designed to save time and help you get through your queue faster.
Gain control
All you need is on one screen, so you can make a the right call, every time.
Protect relationships
Easily adapt your calls and approach according to each customer’s past interactions.
Stay on track
Call Console automatically keeps track of who to call when, no notes or calendar reminders required.

Save time, on every call

Everything about Call Console is designed to save you time and help you get through your call queue faster.
  • See who you need to call today.
  • See a complete contact history and get up to speed faster.
  • Record call outcomes with Quick Response Tags.
  • Resend invoices to customers in a click.

Gain control & confidence

With everything on one screen, you have all you need to make a ‘good call’, everytime.
  • Be better prepared for every call.
  • Pin important notes for later.
  • Record and follow-up payment promises.
  • Keep customers accountable.

Protect customer relationships

Customise your calls according to each customer’s history and behaviour. Provide a better customer experience.
  • Add notes and contact details, specific to each customer.
  • Update your other business apps with Zapier.
  • Send reports and updates to your team.

Keep on track

No need to keep track of who to call when. Manage your queue effortlessly with Call Console.
  • Calls are added to your queue, automatically.
  • Snooze calls to later dates.
  • Easily follow up on payment promises.
  • Click to move to the next stage in your workflow.

Call Console features

Account History

Account History

See previous reminders and notes, replies.

Quick Response Tags

Quick Response Tags

Log calls faster and standardise report outcomes.

Snooze / Next Step

Snooze / Next Step

Snooze calls to a later date or move to the next stage.

Expected Payment Dates

Expected Payment Dates

Easily keep track of payment promises.

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Record Notes

Record Notes

Add extra information about each contact.

Pin Important Notes

Pin Important Notes

No need to scroll to see important notes.

Mute Invoices

Mute Invoices

Hide invoices from statements and reminders.

Resend Invoices

Resend Invoices

Send overdue invoices directly to customers.

Client Queries

Client Queries

Resolve disputes and get answers to your queries.

Skip Tracing

Skip Tracing

Add or update contact details.

Xero Notes Sync

Xero Notes Sync

Sync call notes automatically to Xero.

Call Report

Call Report

Easily view all call notes in one place.

Want to know more?

Tell us a little about yourself and we’ll connect you to a CreditorWatch Collect expert who can share more about the product and answer any questions you have.

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Call Console was last modified: January 5th, 2023 by CreditorWatch
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Call Console was last modified: January 5th, 2023 by CreditorWatch
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