CreditorWatch Collect

August Innovation Roundup

What’s new this month

This month’s release is all about helping you get paid faster, with powerful new payment capabilities now available. We’re also giving you a sneak peek at upcoming AI-powered insights and team workflows that will help your team work smarter and stay on top of what matters most.

Autopay (Direct Debit) Just Released

Make late payments a thing of the past

Autopay allows customers to securely save their payment details so invoices are paid automatically on the due date. The result? Less chasing, fewer overdue invoices, and more cash collected on time.

Customers can manage their own payment preferences, while every payment is automatically tracked in Collect for complete visibility and audibility.

PayTo and Bank Transfer Just Released

There are now more ways to get paid in Collect

Offer customers the payment methods they prefer, from PayTo and Bank Transfer through to Direct Debit and card payments. Choose the mix that’s right for your business and remove friction from the payment process.

More payment choice means a better customer experience, faster payments, and less effort collecting what’s owed.

Payment plans Coming Soon

Payment Plans coming soon

Payment Plans will let customers spread the cost of outstanding balances through structured repayments, helping them stay on track while improving your chances of recovery.

Offer approved payment plans to the customers who need them most. Give customers a clear path to payment, reduce difficult payment conversations and recover more outstanding debt while maintaining control over plan terms and eligibility.

New Direct Integration Just Released

Collect now integrates with Netsuite

Collect now offers a direct integration with NetSuite. Your NetSuite data will sync automatically with Collect, providing a fast, seamless experience that unlocks automated workflows, reminders and reporting insights. Get up and running in just a few minutes with a simple one-time setup.

Collect for Teams Coming Soon

Start every day knowing exactly what needs attention

Collect for Teams helps you coordinate work across your accounts receivable process with clear ownership, prioritised task lists and AI-powered recommendations.

Assign accounts to team members, track who’s responsible for what, and give every user a personalised view of the actions that need attention each day. As customer behaviour changes, Collect will proactively surface opportunities and risks, helping your team stay focused on the work that matters most.

Debtor Intelligence Coming Soon

Turn account data into decisive action powered by AI

AI Account Intelligence brings together payment history, communication activity, account behaviour and risk signals into a single, easy-to-digest summary. Instead of manually reviewing multiple records and touchpoints, get an instant understanding of what’s happening, why it matters, and what to do next.

Surface key insights faster, make more informed decisions, and take action with confidence.

What’s new this month – August 2026 was last modified: August 12th, 2026 by Erick Tomaliwan