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Nov 27

Debt Collection: The how-tos

Debt collection: not a process many business owners look forward to. But sometimes it’s necessary, and when it is, you’ll get to the end of the process more smoothly if you know how to start the process well. So, our next blog covers the how-tos of kicking off the debt... read more →
Oct 16

Debt Collection: The Whys & When

Too often businesses leave collecting debts at the bottom of the pile. Why? Often there is anxiety and worry around the process, or lack of trust in collection agencies. Sometimes lack of time and understanding of the process. But a business’ debt collection process should be an easy, no brainer... read more →
Nov 07

That awkward conversation about unpaid invoices

If you're in the service business there's very little separation between you as a human, and your services as a professional. So when it's time to get paid, things can become a bit awkward, especially when your invoices fall past due. Your invoice is the 'moment of truth' A common... read more →
Dec 08
Jul 08

How to talk to your customers about debt payment

From freelancers to fencers, techies to electricians, if you issue invoices as part of your day-to-day business, you will have experienced the frustration of not having those invoices paid on time. And the part that really blows? The cringing follow-up phone call where you try to coax payment out of the client... read more →
Jun 29

Free guide: Grow your business, not your debt

Credit control: It may not be the sexiest of subjects, but for the small business owner who’s pouring his (or her) blood, sweat and tears into a business, it sure is an important one. Simply put, if you’re issuing invoices and then having trouble getting them paid, you’ve got a... read more →
Sep 16

Carrot vs. Stick

The age-old idiom that references cart drivers and their donkeys - does punishment or prize help win the race? I've always loved looking into the psychology of things, and carrot and stick is a prime example of how perception changes behaviour. Take a look at your latest phone bill -... read more →
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